Privacy Policy

Last Updated: April 15, 2024

1. Introduction

Prime Voro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website primevoro.com (the "Website") or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Fill out forms on our Website
• Subscribe to our newsletter
• Contact us via email, phone, or other communication channels
• Participate in surveys or promotions
• Comment on our blog posts

The personal information we collect may include:

• Name
• Email address
• Phone number
• Company information
• Job title
• Any other information you choose to provide

2.2 Information We Collect Automatically

When you visit our Website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Device information
• Pages you visit within our Website
• Time and date of your visit
• Time spent on those pages
• Referring website addresses
• Other statistics

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing, operating, and maintaining our Website and services
• Improving, personalizing, and expanding our Website and services
• Understanding and analyzing how you use our Website
• Developing new products, services, features, and functionality
• Communicating with you about our products, services, updates, and events
• Sending you marketing and promotional communications (with your consent where required by law)
• Finding and preventing fraud
• Responding to your inquiries and providing customer support
• Fulfilling our legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• Data analytics providers
• Email delivery services
• Customer relationship management systems
• Hosting providers
• Payment processors

These third parties are only permitted to use your personal information to the extent necessary to perform these services on our behalf and are required to maintain the confidentiality and security of your data.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be transferred as part of such a transaction as permitted by law and/or contract.

4.3 Legal Requirements

We may disclose your information where required to do so by law or subpoena, or if we believe such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing in connection with the Website or our services
• Protect the personal safety of users of the Website or the public
• Protect against legal liability

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

5.1 Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the Website.
• Functionality Cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Marketing Cookies: These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other websites.

5.2 Your Cookie Choices

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state laws on security breach notification) to you via email or conspicuous posting on this Website without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

7.1 Your Rights

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7.2 How to Exercise Your Rights

If you wish to exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before responding to your request. We will respond to your request within a reasonable timeframe in accordance with applicable laws.

7.3 Email Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

• Clicking the "unsubscribe" link at the bottom of any email from us
• Contacting us using the contact information provided below

Please note that even if you opt-out of receiving marketing communications, we may still send you non-marketing communications, such as those about your account or our ongoing business relations.

8. International Data Transfers

Our Website is operated in the United Kingdom. If you are located in another jurisdiction, please be aware that information you provide to us may be transferred to, stored, and processed in the UK and other countries where our servers and/or third-party service providers are located.

If you are located in the European Economic Area (EEA), please note that we will protect your personal information when it is transferred outside the EEA by:

• Ensuring that the country to which it is transferred has been deemed to provide an adequate level of protection for personal data by the European Commission
• Using specific contracts approved by the European Commission that give personal data the same protection it has in Europe (Standard Contractual Clauses)
• Where we use providers based in the U.S., we may transfer data to them if they are part of frameworks that ensure an equivalent level of protection to that provided in Europe

9. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect, maintain, or use personal information from children under 16 years of age, and no part of the Website is directed to children. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you may alert us at the contact information provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

11. Contact Us